Privacy Policy
Last updated: 25 September 2026
About this policy
Lifestyle Nook is a Melbourne-based business offering physical products and digital resources. This policy explains how we handle personal information when you visit www.lifestylenook.au, contact us or purchase from our Amazon or Etsy shops.
Our website showcases our products and links to Amazon and Etsy. There is no checkout on this website, and we do not collect payment-card details through it.
Information you provide
When you email us or use our contact form, we collect the information you provide. This may include your name, email address, message and any order details needed to help with your enquiry.
Please only provide information relevant to your enquiry. Do not send payment-card details or unnecessary sensitive information.
Website information and cookies
Our website is hosted by Squarespace. Squarespace processes technical information needed to operate and protect the website, including information about your browser, device, network and IP address.
Depending on the website’s settings and your cookie choices, Squarespace analytics may also collect information about visits, such as pages viewed, links clicked and visit times.
Cookies are small files stored on your device. Some support essential website functions; others help measure website activity. You can manage cookies through your browser settings. Blocking some cookies may affect how the website works.
Our contact form uses Google reCAPTCHA to help prevent spam and automated abuse. Google processes information collected through this security check to provide and maintain the service and detect security threats.
Purchases through Amazon and Etsy
When you follow a shopping link, you leave our website and visit Amazon or Etsy. Those platforms handle checkout and payment under their own privacy policies.
As a seller, Lifestyle Nook may receive information those platforms make available to manage purchases and provide customer support. Depending on the purchase, this may include your name, contact or delivery details, order information and messages.
We use that information to assist with orders, fulfilment, enquiries, returns and business recordkeeping, in accordance with applicable requirements and platform rules.
How we use personal information
We use personal information to respond to enquiries, provide customer support, manage our business records and maintain the website.
Sharing and storing information
Information may be processed by service providers that support our website, email, communications and business operations. These include Squarespace and, for purchases made through them, Amazon and Etsy.
We may also disclose information where required or permitted by law.
Some service providers may process or store information outside Australia. Their privacy policies explain more about their handling of information and international operations.
Keeping information secure
We take reasonable steps to protect the personal information we hold against misuse, loss and unauthorised access or disclosure. No online service or method of electronic storage is completely secure.
We retain information for as long as reasonably needed for the purposes described in this policy, including relevant recordkeeping requirements. When it is no longer needed, we take reasonable steps to delete or de-identify it.
Your choices and requests
You can contact us to request access to, or correction of, personal information we hold about you. You can also ask us to delete information we no longer need.
We may need to verify your identity before acting on a request. Some information may need to be retained for legal or recordkeeping reasons. If we cannot fulfil your request, we will explain why.
For information held independently by Amazon or Etsy, please use that platform’s privacy-request options.
Privacy questions or complaints
If you have a question or concern about how Lifestyle Nook handles your information, please email info@lifestylenook.au.
Tell us what happened and how you would like us to help. We will review your concern and respond as soon as reasonably practicable.
You can also contact the Office of the Australian Information Commissioner at www.oaic.gov.au for information about privacy rights and available complaint options.
Changes to this policy
We may update this policy as our website or business practices change. The latest version will appear on this page with its updated date.
Contact
Lifestyle Nook
Melbourne, Australia
Email: info@lifestylenook.au\